Privacy Policy

This Privacy Policy explains what information is collected when you visit this website (roljohntorralba.com), how that information is used, and how it is protected. By using this website, you agree to the practices described in this policy.

1. Who This Applies To

This policy applies to all visitors of this website, including anyone who fills out a service request form, requests an audit, or otherwise interacts with the site. This site is operated by Rol Torralba, a solo web developer based in the Philippines.

2. Information Collected

a. Information You Provide

When you submit any of the service request or inquiry forms on this website, the following information may be collected and stored in a private database:

Full name
Email address
Company or business name (optional)
Website URL
Service type requested
Details or description of your request

This applies to the following forms: Get a Quote, Website Health Check, Website Rescue, Website Care, and Audit Request. The general Contact form is not stored in the database — messages sent through it are delivered via email only.

b. Information Collected for Free Resources

When you download a free resource (such as a checklist or guide) through this website, the following information is collected and stored in a private database:

First name
Email address

This information is used to deliver the requested resource to your email and to send occasional updates about new resources, tips, or services. You can unsubscribe from these emails at any time using the unsubscribe link included in every message.

c. Automatically Collected Information

When you browse this website, usage data is collected automatically through Google Analytics and Google Ads tracking. This may include:

Pages visited and time spent on each page
Referring website or search query
Browser type and device type
Approximate geographic location (country/region level)
Interactions such as clicks and scroll depth
Conversion events (e.g. form submissions) tracked via Google Ads

This data is collected through cookies and is processed by Google. It is not linked to your personal identity unless you have submitted a form on this site.

3. Cookies

This website uses cookies primarily through Google services. Cookies are small text files stored in your browser. The following types of cookies may be set:

Analytics cookies – Used by Google Analytics to track site usage and behavior.
Advertising cookies – Used by Google Ads to measure ad performance and show relevant ads.
Search Console verification – A non-tracking cookie used to verify site ownership with Google Search Console.

You can disable cookies through your browser settings. Note that disabling cookies may affect how this website functions. You can also opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.

4. How Your Information Is Used

Information collected through this website is used to:

Respond to your service inquiries and requests
Understand what services you are interested in
Deliver free downloadable resources you have requested
Send occasional emails about new resources, tips, or services you may find useful
Analyze overall website performance and visitor behavior (via Google Analytics)
Measure the effectiveness of advertising campaigns (via Google Ads)
Improve the content and usability of this website

Your personal information is never sold, rented, or shared with third parties for marketing purposes. It is used solely to operate this website, respond to your requests, and send you content you have opted in to receive. You can unsubscribe from email communications at any time.

5. Where Data Is Stored

Form submissions are stored in a private database hosted on DigitalOcean servers. DigitalOcean provides infrastructure services and does not have access to your personal data. You can read DigitalOcean's privacy policy at digitalocean.com/legal/privacy-policy.

Analytics and advertising data is stored and processed by Google. Please refer to Google's privacy policy for more details: policies.google.com/privacy.

6. Third-Party Services

This website uses the following third-party services:

Google Analytics: Used to track site traffic and visitor behavior. Data is anonymized and aggregated.
Google Search Console: Used to monitor search performance and verify site ownership with Google. No personal visitor data is shared.
Google Ads: Used to run advertising campaigns. May use cookies to track conversions and show relevant ads.
DigitalOcean: Hosting provider where this website and its database are hosted.
Cloudflare: Used as a CDN and security layer to improve site performance and protect against threats. Cloudflare may process visitor IP addresses and request data as traffic passes through its network. See Cloudflare's privacy policy for details.

7. Data Retention

Form submission data is retained for as long as needed to fulfill your request and for a reasonable period thereafter for business record-keeping. If you would like your data deleted, you can request this at any time by contacting me directly.

8. Your Rights

You have the right to:

Request a copy of the personal information stored about you
Request correction of inaccurate information
Request deletion of your personal data
Withdraw consent for marketing communications at any time

To exercise any of these rights, please get in touch using the contact form on this website.

9. Changes to This Policy

This Privacy Policy may be updated from time to time. When changes are made, the "Last updated" date at the top of this page will be revised. Continued use of this website after changes are posted constitutes acceptance of the updated policy.

10. Contact

If you have questions or concerns about this Privacy Policy or how your data is handled, please reach out via the contact form on this website.